The digital dynamos putting “wow” into websites…

A FIRM of North East IT experts has turned its hand to delivering the design and development of wonderful websites.

ITC Digital is just over a month old and already working with a host of established regional businesses, helping them up their digital game and rejuvenate online profiles.

The company is the offshoot of successful IT business, ITC Service, which was established in 2006 by directors Peter Anderson and Christopher Potts.

ITC Service has cemented an exceptional reputation for the delivery of IT support to in excess of 400 businesses throughout the North East. In response to huge demand from clients, Peter and Chris decided to recruit experienced web developer Colin Harris to mastermind the branch out into web development.

ITC Service was increasingly receiving requests from clients for help with websites, or guidance on how to improve their social media, digital marketing or general online profile.

“The company used to outsource software and website work to a third party as they just didn’t have the ability to create and manage websites for clients, so it made perfect sense to bring this in-house and add another string to the company’s bow” said Colin Harris.

Since formally launching at the beginning of December, ITC Digital has already delivered websites for a regional security firm and a North East heating company and is working on a host of others in Sunderland, Newcastle, Northumberland and South Tyneside.

“It makes sense for us to not only deliver these high-quality websites but also manage them for our clients,” added Colin.

“ITC has worked incredibly hard for a long time to reach and sustain a 99% customer retention rate, so if we have these successful relationships with clients, it stands to reason that while we manage all aspects of their business IT then we could and should also be helping them with their websites.”

ITC Service is the chosen managed service provider for a vast and diverse range of businesses throughout the region including engineering firms, fabrication industries, schools, charities and local government to name a few.  ITC Digital hopes to work with an equally diverse range of clients.

Colin said: “ITC Digital works across various platforms – whatever is best for the client, really. We use WordPress, Opencart e-commerce development, SEO specialism, PPC, digital marketing and offer industry-leading hosting.  We specialise in web design, development, responsive coding and e-commerce for a wide range of industries and sectors.  We offer a full and complete service including hosting, registering domain names, email, web, database and backups.”

Originally based in Washington, ITC Service moved to Monkton Business Park last summer and began work creating ITC Digital.

The firm has received support from Sunderland Software City, an organisation supporting technology businesses or companies simply seeking to use technology to further their growth.

David Dunn, chief executive at Sunderland Software City, has worked with ITC Digital to help them prepare for expansion.

David said: “ITC Digital is a really exciting new business, being delivered by people with a track record for success – given the reputation ITC Service already has for delivery, I think this new venture has great potential to grow quickly.

“The North East is a hub for exciting digital talent and it is fantastic to see companies like ITC Service expanding into new areas rather than playing it safe and sticking with what they know. In Colin, the business has recruited a talented and innovative website developer and designer – he brings a wealth of experience and I can only see the firm going from strength to strength throughout 2018.”

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